Changes in the hospitality industry are pushing hotels to rethink staffing practices. These four positions will be crucial to operate a successful hotel in the future.
The Pinterest Place Pins feature opens up an opportunity for hotel marketers to attract segments of travelers by creating maps of amenities near your hotel.
Hotel Indigo executives and architects shared several design tips that hotels can use to increase customer perception and boost online reputations.
Check-in kiosks, mobile apps and lobby touch screens can increase customer satisfaction, but also drive extra revenue to your hotel with strategic marketing tactics.
A Ritz-Carlton general manager reveals five tips for how hotels can deliver service that meets The Ritz-Carlton Hotel Company’s famous standards.